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Frequently Asked Questions (FAQs)

Why is soy wax better?

In general, soy wax provides a cleaner, healthier, and more environmentally friendly candle. We use 100% soy wax in our candles because it provides a carbon neutral burn and is a renewable resource that is sourced from the United States. Several companies, including mall candle stores, use paraffin wax because it provides a strong fragrance throw while burning. Although some customers consider this to be a benefit, industry research shows that paraffin wax burns hotter and faster and emits toxic soot because it is a derivative of petroleum. Both palm oil wax and coconut oil wax are also trendy candle waxes being used in the last few years, but these have proven to be controversial in their farming and harvesting practices. 

What are wet spots and frosting?

Wet spots are just pockets where the candle wax has air between it and the container glass. These spots may change from time to time depending on the temperatures the candle is subject to.  Wet spots are very common, even in the most popular store-bought brands, and will not alter the performance of the candle. 

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Soy wax is a form of vegetable oil, which crystals can form in. Frosting can cause a candle to look dry or aged but does not affect the quality or lifespan of the candle. 

Do you offer custom orders?

Absolutely! Custom orders are one of our favorite things to do! We would love to work with you on your:

  • graduation

  • bridal shower

  • wedding

  • baby shower

  • birthday gift

  • friendship gift

  • anniversary gift

  • thank-you gift

  • corporate gift

  • novelty gift

  • promotional product

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email averyflamecandle@gmail.com to get the conversation started today!

What is Soy Wax?

Soy wax is made from soybean oil, which is extracted from soybeans grown in the United States. The oil is then hydrogenated to create a wax that is solid at room temperature and can be used in candles.

Why is my candle sweating?

Soy wax candles can sometimes sweat due to fluctuations in temperatures they are subject to and the natural materials they are made of. The oil can separate from the soy wax, but this does not hinder the quality of the candle or the way it throws scent.

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Soy wax has a low melting point, so do not expose it to direct sunlight or a warm vehicle. Always leave your candle in an upright position when transporting them just in case. 

 

If your candle does sweat, simply wipe the excess moisture with a paper towel or cloth and move it to a cooler area and the wax will return to its hardened state.

 

Why is my candle turning yellow?

This may be due to the candle being exposed to sunlight or other sources of UV light. To prevent this, store your candle in a shaded area.

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We do not use UV inhibitors, as it is not clear what the true chemical makeup of these products are or the effects on your health. A yellowing candle is a natural thing, and the quality or longevity will not change.

Do you use essential oils as your fragrance?

No, our candles are made with high-quality fragrance oils that are specifically formulated for use in candles, lotions, soaps, and sprays. Although these fragrance oils may contain certain components of essential oils, they are not pure essential oils. We think essential oils are great, they just are not meant to be burned as they can be harmful when heated due to their volatile nature. Some can even become toxic when burned.

 

What are phthalates?

Phthalates are chemicals commonly used in fragrances to help make them last longer and cling to the skin. However, they have been associated with a variety of health issues and are often banned in certain products.

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Phthalates have been linked to headaches and allergies. When people say they have issues with fragrance, phthalates are often the culprit.

Why is there a bit of wax on the side of the jar as the candle burns down?

A little bit of wax residue left on the jar is normal, especially towards top and middle, and it will typically catch itself up as the candle burns more. We burn test all of our candles with different size wicks, and we always go with the wick that is going to provide a full melt pool across the jar when burned for the appropriate amount of time AND provide the longest burn time for the customer. Many times, candle makers will add a second wick to avoid the residue left on the jar, but this will reduce the burn time of the candle significantly! 

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